The Livradois-Forez Tourist Office aims to:
- to improve services to visitors and tourist service providers while relying on the inhabitants to make the destination emerge;
- collectively make the destination "Livradois-Forez, Regional Natural Park in Auvergne" desirable;
- develop acts of purchase of stay.
Some actions carried out by the Maison du tourisme
- Provision of services to tourism service providers as part of a partner pack: promotion of their activities on the website and in brochures; dissemination of their documents in tourist information offices; training; development of online sales tools; ticketing service; information on the availability of accommodation, etc.
- Reception of visitors in information offices and increasingly "outside the walls" (e.g. welcome drinks in accommodation structures with more than 100 beds, etc.)
- Organization of events related to the enhancement of heritage.
- Management of a destination website www.vacances-livradois-forez.com
- Editions of promotional documents and information including the destination magazine
- Communication of the destination via digital tools
- Participation in communication operations
- Creation of product catalogs
- Canvassing of customers (directly or via intermediaries)
The Tourist Office in a few figures
- 300 unique visitors to the www.vacances-livradois-forez.com website
- 33 visitors/year advised in tourist information offices
- 3 tickets sold for concerts, festivals, shows, museums and sports activities
- 2 km of trails maintained in consultation with RELF and local authorities
- More than 300 partner tourism providers
- More than 100 groups/year hosted on the territory for a current impact between 100 - 000 euros
- More than 100 tourism service providers supported to develop the online sale of their business
- 8 tourist information offices (Ambert, Arlanc, Billom, Courpière, Olliergues, Saint-Anthème, Saint-Germain-L'Herm, Thiers and a seasonal one in Saint-Rémy-sur-Durolle).
Internal organization
- 27 permanent staff (24 employees; 2 agents made available by local authorities; around ten seasonal workers).
- 23,4 full-time equivalent
- 11 different workplaces.
- A budget of approximately 1,2 million euros